FREQUENTLY ASKED QUESTIONS
An artisan product is one that is made by a small business or producer using a small batch production system, rather than a factory style mass production. The Good Food and Wine Company seeks to work with small local producers who work as close to the source of raw materials as possible.
The Good Food and Wine Company seeks, where possible, to buy from local UK and Irish producers and this is the case in approximately 80% of our products. However some raw materials such as tea/coffee, some herbs/spices and wines have to be brought in from the countries of origin. In these cases the raw materials are blended, roasted and packaged in the UK and Ireland by local artisans to traditional recipes and we buy from these local small businesses. An exception to this is our international cooking range where we work with local artisans and small batch producers in their country to bring you authentic International cuisine.
The delivery cost you pay are heavily subsidised by us. As well as the actual despatch and delivery of your parcel each hamper and gift box must be prepared, by hand, for transport in order to keep it as safe as possible during its journey. This includes all packaging, bubble wrapping and outer boxes and envelopes. In addition our delivery costs include the preparation and inclusion of any personal messages you wish to include.
Yes, The Good Food and Wine Company has a corporate development kitchen in Ballymoney where It makes approximately 25% of all its own products from raw materials. The kitchen also has an R&D facility where it works with local artisans to develop new products and a series of incubation units and a cookery school that works with the tenants to develop their recipes for new artisan gift food.